Event Booking Terms

Cancellations & Transfers

Event tickets are non-refundable. If you can no longer attend, bookings may be transferred to another available event provided you contact us at least 48 hours before the event. Tickets may also be transferred to another person.

If The Cheese Press cancels an event, you will be offered a full refund or the option to transfer your booking to another available event.

Dietary Requirements & Allergens

Please let us know about any allergies or dietary requirements when booking, or contact us as soon as possible afterwards. We’ll always do our best to accommodate dietary requirements, but as our events take place in an environment where allergens are handled, we cannot guarantee the complete absence of traces of allergens.

Changes to Events

From time to time, we may need to make small changes to an event, such as the cheeses, wines or other products being served. We’ll always aim to provide an experience of an equivalent standard and value.

Arrival & Late Attendance

Please arrive at the time shown on your booking. If you are running late, please let us know where possible. Events will begin at the advertised time and we may not be able to repeat parts of the event missed due to late arrival.

Alcohol

Where an event includes alcoholic drinks, these will only be served to guests aged 18 or over. We may ask for proof of age where appropriate. Non-alcoholic alternatives can be provided where available.

Event Cancellation

Occasionally, we may need to cancel or reschedule an event, including where minimum numbers are not reached. If this happens, we’ll contact you as soon as possible and offer you a full refund or the option to transfer your booking to another available event.

Your Booking

Your order confirmation email is your confirmation of booking. You do not need to print or bring a physical ticket — simply give us the name the booking was made under when you arrive.